[Important] Apology for Delays in Responses Due to an Email Outage

Thank you very much for your continued patronage of The Windsor Hotel Toya Resort & Spa.

Due to a major service outage currently affecting Microsoft’s services, our hotel is unable to send or receive emails at this time.
We may not be able to reply to inquiry emails received after approximately 3:00 a.m. on Friday, November 13, and there is a possibility that some of these emails may not have reached us.
We sincerely apologize for the significant inconvenience this has caused our customers.
For urgent matters, please contact us by phone (Hotel Main Number: 0142-73-1111).
If you still do not receive a reply after service has been restored, please resend your message.

2026年11月13日　ザ・ウィンザーホテル洞爺リゾート＆スパ　総支配人

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